Employment Opportunities

It is the policy of Alameda Family Services to afford equal opportunity in all aspects of employment to all persons without discrimination on the basis of race, religious creed, color, national origin, ancestry, physical disability, medical condition, gender, sexual orientation and/or gender identity or expression, marital status, pregnancy, military/veteran status, or age.

In support of our commitment to equal opportunity in all matters relating to employment we maintain a positive, continuing program of affirmative action.

AFS is a non-profit agency that provides comprehensive supportive services to youth, families and children in the City and County of Alameda. These services include counseling for youth and their families; parent education classes; early childhood development and family services; drug and alcohol education, prevention and treatment programs; PC1000 Drug Diversion Program; coed anger management groups; groups for men involved in domestic violence; sliding scale fee counseling; school-based mental health programs; shelter, advocacy, crisis intervention and case management for runaway and homeless youth; and high school health clinics.

For additional information on employment at Alameda Family Services, please contact the Human Resources Coordinator at HR@alamedafs.org .



Position:                      Quality Assurance Specialist, Behavioral Health Care Services
Supervisor:                  Program Director for Behavioral Health Care Services
Hours:                          20 hours/wk
Salary Range:               $20-$23 DOE
Classification:              Non-Exempt


 Alameda Family Services is a non-profit agency that provides comprehensive supportive services to youth, families and children in the City and County of Alameda through six programs: Early Head Start, Head Start, Family Support Services, School-Linked Services, Homeless Youth Services, and Behavioral Health Care Services (Counseling, Drug and Alcohol Treatment, and a Clinical Training Program).  The services include groups, developmental screening, home visits and mental health services for new parents and their infants; counseling for youth and their families; parent education classes: early childhood development and family services; drug and alcohol education, prevention and treatment programs: PC1000 Drug Diversion Program; coed anger management groups; groups for men involved in domestic violence; sliding scale fee counseling; school based mental health programs; shelter, advocacy, crisis intervention, case management and other support services for runaway and homeless youth; and a training program for graduate/post-graduate psychology, MFT and social work students.


Behavioral Health Care Services encompasses the clinical training program, clinical/counseling staff as well as drug and alcohol counselors. Members of the program provide therapeutic services at the Clement office, as well as numerous off-site locations: School-Based Health Centers, Alameda Point Collaborative, College of Alameda, Dream Catcher homeless youth shelter and Head Start.


 Under the supervision of the Behavioral Health Care Services Director, this position is responsible for providing documentation and billing support (MediCal contracts as well as private pay) to all therapists who provide therapy within this program as well as School-Linked Services.


Responsibilities include, but are not limited to:

  • Liason between staff /trainees and billing dept.
  • Function as "go-to" MediCal person for any questions from therapists and billing dept.
  • Resolve any issues such as incorrect billing, missing billing, billing without opening forms, etc
  • Receive MediCal reports and, as appropriate, disseminate to therapists.
  • Become familiar with each contract and what services are allowable.
  • Attend necessary county meetings to get updated on requirements and procedures.  Train staff  
  • around these issues.
  • Train incoming staff and trainees on documentation standards, general MediCal paperwork and  
  • timelines.
  • Conduct monthly chart reviews of all open and recently closed MediCal charts to ensure good  
  • match between billing and documentation as well as ensuring documentation in private pay charts.
  • Conduct monthly CQRT meetings.
  • Routinely visit the BHCS website to ensure that all agency standards are relevant and current with
  • county requirements.
  • Work with director on annual county peer review project.
  • Meet weekly with director for supervision/consultation.    
  • Support billing dept.
  • Other duties as assigned by Director


  • Master's degree or higher in Psychology, preferably licensed MFT, LCSW or Psychologist or license eligible/registered intern.                                                        
  • At least two years prior experience in working with the administrative requirements of MediCal mental health and AOD contracts; preferably Alameda County Medi-cal.
  • Experience with and understanding of Medi-cal documentation requirements, medical necessity definition and evidence based approaches.
  • Experience and preference for a team approach.
  • Flexibility, diplomacy, ability to negotiate to positive outcomes.
  • Proficient in using Windows Office and Electronic Health Records
  • Excellent communication, organizational, and time management skills is a MUST. 
  • Experience leading workshops/didactic trainings and/or teaching others about Medi-Cal standards including preparing/creating power point presentations.
  • Ability to understand the needs of various systems while also holding in mind the big picture of the program.      


Alameda Family Services values diversity and is an equal opportunities employer.  Qualified

candidates should submit a cover letter and resume to HR@alamedafs.org




Position:                       Site Supervisor
Program:                      Head Start / Early Head Start
Supervisor:                   Site Manager
Hours:                          July- June = 40/Week
Classification:               Exempt/Salaried
Starting Rate:               $18.565 - $19.475 / Hour


Alameda Family Services is a non-profit agency providing comprehensive human services to youth, families and children in Alameda and Oakland.  These services include counseling for youth and their families; homeless youth services; early childhood development and family services; drug and alcohol education and prevention programs; sliding scale fee counseling; social work case management services; school-based programs and a high school health clinic.


Alameda Head Start/Early Head Start is a federally funded program that provides no cost services to qualifying families who reside in the city of Alameda.  Comprehensive services are provided to pregnant women and their partners and children from birth to 5.  Child development, health and family services are provided through a variety of program options designed to meet the needs of low-income and at risk families.


Under the supervision of the Site Manager, the Site Supervisor is responsible for all aspects of operating a quality Head Start classroom and child development program.


  1. Support and assist in maintaining a safe classroom and outdoor play area.
  2. Supervise the daily functions of the Head Start Center including all education staff, parents, and community volunteers. 
  3. Support and assist in developing, implementing and evaluating the operations of a quality Head Start classroom and child development program.
  4. Ensure that the classrooms are in compliance with agency and program policies; Community Care Licensing standards; Child Protective Services regulations; Child Care Food Program standards; Head Start Performance Standards and all other appropriate and applicable regulations and policies.
  5. Ensure that classroom and child development activities are in keeping with the program's curriculum and philosophy (Creative Curriculum, Anti-Bias Curriculum and Developmentally Appropriate Practices,) and reflect and respect the individual development and diversity of the program's children, families and staff.
  6. Ensure that classroom activities and lesson plans reflect and include all Head Start/Early Head Start services, including education, health, nutrition, mental health, social services, parent involvement, disabilities and transition.
  7. Ensure that classrooms are safe, nurturing, welcoming for all children and parents in the program, including children with disabilities and special needs.
  8. Maintain safe classrooms and playgrounds in compliance with federal, state and local health and safety regulations.
  9. Ensure high-quality food services and accurate recording and reporting of children's participation in meals.
  10. Involve parents, as appropriate, in all aspects of developing, implementing and evaluating the classroom and child development activities.
  11. Plan and implement field trips, including all associated paperwork and requirements for transporting children to and from the site.
  12. Work with local agencies to coordinate appropriate services to children, including children with disabilities and special needs.
  13. Actively participating in coaching and mentoring Teachers, Assistant Teachers and Parent Teachers Aide (PTA).
  14. Supervise and support the classroom teaching staff, including day-to-day support and supervision; written performance evaluations; teaching in the classroom; evaluating curriculum and providing ongoing training.
  15. Work with Family Advocate to ensure Parent, Family and Community Engagement at the site.
  16. Ensure timely completion of required paperwork, including curriculum development; screenings, assessments and referrals; goals and progress notes; children's files; database and tracking reports; home visits and parent meetings and conferences; inkind documentation; time sheets and equipment and supply inventories.
  17. Provide direct involvement in classroom and child development activities, including maintaining positive relationships with parents and staff and provide assistance if and when conflicts arise.
  18. Participate in staff meetings and attend local and out-of-town trainings.
  19. Participate in program-wide activities, including family trainings and activities; recruitment and enrollment; program's funding grant and program's annual self evaluation.
  20. Attend weekly AHS/EHS Management Team Meetings.
  21. Assist PFCE Coordinator, Family Advocate and Policy Council Representative in planning and conducting twice monthly Parent Committee Meetings.
  22. Assist in training and supporting the Assistant Site Supervisor in her duties and job responsibilities.
  23. Monitor classroom environments and oversee the set-up and clean-up of classrooms at the beginning and end of the year.
  24. Be available to parents to answer questions and work to resolve conflicts in a positive manner to the benefit of the children, parents, staff, program and agency.
  25. Support and promote a team environment by encouraging and facilitating problem solving; accepting supervision and working closely with the education and family services staff.
  26. Support and promote the agency and program mission and philosophy within the agency, program and community, including following the agency and program lines of communication.
  27. Be flexible, organized and demonstrate strong time-management skills.
  28. Honor confidential information.
  29. Demonstrate promptness and responsibility, calling the office in a timely manner to report any absences or lateness
  30. Be available to help with hiring as needed
  31. Behave in a professional manner at all times with all other staff, children and parents.
  32. Perform other duties as assigned.
  33. Regular and predictable attendance is an essential function of this position. 


  1. Must meet Community Care Licensing requirements for a fully qualified Site Supervisor and a minimum of an AA degree - BA preferred.
  2. Minimum of five years teaching experience with children birth to five years.
  3. Second language skills are desirable.
  4. Must have a working knowledge of developmentally appropriate practices; working with children with disabilities and special needs and problems affecting families and children who are low income.
  5.  Abilities to communicate effectively with staff and parents both orally and verbally; to understand and comply with Community Care Licensing standards and Head Start regulations and to successfully operate a classroom are essential to the position. 
  6. Computer knowledge, automobile, infant/toddler units and second language skills are desirable.
  7. Positive, professional and courteous work demeanor
  8. Ability and desire to work as part of a team in a culturally diverse environment


  1. Primary responsibilities are performed in an office setting in a seated position.
  2. Ability to use desktop computer and telephone on a frequent basis. 
  3. Lifting of books and other documents weighing up to 20 pounds may be encountered in performing essential functions.
  4. Please see physical demands checklist for additional activity frequency.
Alameda Family Services values diversity and is an equal opportunities employer. 
Qualified candidates should submit a cover letter and resume to HR@alamedafs.org
No phone calls please.